Introduction

The website www.luibao.com (the “Website”) is owned and operated by Luibao Limited (“Luibao”, “we”, “us”, or “our” are references to Luibao Limited). We are committed to safeguarding the privacy rights of our customers, visitors, and other users of the Luibao services (“Services”) provided via the Website. We created this website privacy policy (“Privacy Policy”) to give you confidence as you visit and use the Website, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Website, and not to any other websites that you may be able to access from the Website or any website of Luibao’s partners or suppliers, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. By accessing or using the Website and or any Services therein, you irrevocably and unconditionally agree to be bound by this Privacy Policy.

Traffic Data Collection

We automatically track and collect the following categories of information when you visit the Website: (a) IP addresses; (b) domain servers; (c) types of computers accessing the Website; (d) types of web browsers used to access the Website; (e) referring source which may have sent you to the Website; and (f) other information associated with the interaction of your browser and the Website (collectively “Traffic Data”).

Cookies

“Cookies” are computer files that are transferred to your device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while browsing the websites. At your option, expense and responsibility, you may block cookies or delete cookies from your device. However, by disabling cookies, you may not have access to the entire set of features of the Website.

Generally, we use “cookies” to customize your experience on the Website and to store your password so you do not have to re-enter it each time you visit the Website.

In addition, our business partners may use cookies to provide us with anonymous data and information regarding the use of the Website. Specifically, some of our business partners use cookies to show Luibao advertisements on other sites on the Internet as a result of you using the Website. Such cookies do not contain any Personal Information.

Other cookies used by our business partners may collect other non-personally identifying information, such as the device’s IP address, type of operating system, type of browser, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range. This information is used to provide Luibao with more information about our users’ demographics and Internet behaviors.

We do not link the information stored in these cookies directly to any of your Personal Information you submit while on the Website, however.

Web Beacons

In limited circumstances we also may use “Web Beacons” to collect anonymous, non-personal information about your use of the Website and the Website of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. “Web Beacons” are tiny graphic image files imbedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people are using the Website and selected sponsors’ and advertisers’ sites, or opening our emails, and for what purposes.

Website Analytics

We may use third party website analytics services in connection with the Website. These services do not track your browsing habits across websites which do not use their services. We are using the information collected from these services to find usability problems to improve the use of the Website. The collected data will never identify you or your account. We only record anonymous user information.

Storage

We store all Traffic Data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere. We store all Personal Information until you request that we modify or delete it, in which case we may still wind up retaining some of that information for the reasons described in Section “Share of Personal Information”.

Personal Information Collection

In order for you to access certain sections of the Website or to use the Services, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes but not limited to the following categories of information: (a) Contact Data (such as your email address, phone number and Luibao password); and (b) Demographic Data (such as your gender and your date of birth). If you communicate with us by, for example, email or letter, any information provided in such communication may also be collected as Personal Information.

Use of Personal Information

We may use your personal information collected and held by us for the supply of our Services to you, communication with you about the Services and any directly related purposes. We may also use such personal information:

  • To enable you to better understand and enable us to improve your use of the Website and/or your use of the Services
  • To register, maintain and terminate accounts
  • To supply you with services and products you requested
  • To communicate with you and follow up on your enquiries
  • To notify you of changes to the Services
  • To conduct customer survey and/or collect customer feedback
  • To develop new services and/or products
  • To conduct research and perform statistical analysis
  • To conduct direct marketing activities those may be related to Luibao and/or Luibao’s business partners.

Share of Personal Information

We share certain categories of information we collect from you in the ways described in this Privacy Policy. We may share Demographic Data with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We may also share your Contact Data and Demographic Data with Providers you choose to schedule on our Website. We also share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, fulfilment, or data storage and security) related to our operation of the Website. Those business partners shall be bound to uphold the same standards of security and confidentiality in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to Luibao.

Luibao does not share, transfer, sell, rent or trade your Personal Information with any third parties.

Luibao will disclose data when required to do so by law and may also disclose such data in response to requests from law enforcement agencies or other government and regulatory authorities.

User Choice

You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Website; however, you will not be able to access and use those sections of the Website and our Services that require your Personal Information.

Public Information

Any information that you may reveal in a blog, a review posting or other online discussion, forum or social medias is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public platform. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

Confidentiality and Security

Except as otherwise provided in this Privacy Policy, we will follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it and keep your Personal Information private without disclose to any third party, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (a) comply with a court order or other legal process; (b) protect the rights, property or safety of Luibao or another party; (c) enforce our Terms and Conditions; or (d) respond to claims that any posting or other content violates the rights of third parties.

Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, you should understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.

Lost or Stolen Information

If your Contact Data is lost, stolen, or used without permission, you must promptly notify us by email to info@luibao.com.

Updates of Privacy Policy

We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy. If we do, then we will notify you here and by email, along with a description of any changes (material or otherwise) and, where appropriate, a link to the modified policy so that you can review it. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Access and Update to Personal Information

As a registered user of the Website, you can modify some of the Personal Information you have included in your profile and/or your account information by login to My Account. You can also email to info@luibao.com to have full access to and/or modify your personal information only if your identification is verified.

Deletion of Personal Information

Upon your request, Luibao will use commercially reasonable efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by Luibao. Registered users who wish to close their account should contact info@luibao.com.

Links to Other Websites

The Website contains links to third party websites to which Luibao has no affiliation. Luibao does not share your personal information with those websites and is not responsible for their privacy practices. Some websites may have the look and feel of the Website. Please be aware that you may be on a different site and that this Privacy Policy only covers the Website. Should you decide to visit one of these third party websites, we suggest that you read its privacy policy.

Contact Us

If you have any concerns or questions about this Privacy Policy, you can contact us through following ways:

  • Contact number: +852 5392 5963
  • Email to info@luibao.com
  • Write to Unit 2202, 22/F, Plaza I 489 Hennessy Road, Causeway Bay, Hong Kong

 

Last updated on 1 March 2016.

Copyright © 2016 Luibao Limited. All Rights Reserved.