Traffic Data Collection
We automatically track and collect the following categories of information when you visit the Website: (a) IP addresses; (b) domain servers; (c) types of computers accessing the Website; (d) types of web browsers used to access the Website; (e) referring source which may have sent you to the Website; and (f) other information associated with the interaction of your browser and the Website (collectively “Traffic Data”).
“Cookies” are computer files that are transferred to your device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while browsing the websites. At your option, expense and responsibility, you may block cookies or delete cookies from your device. However, by disabling cookies, you may not have access to the entire set of features of the Website.
Generally, we use “cookies” to customize your experience on the Website and to store your password so you do not have to re-enter it each time you visit the Website.
Other cookies used by our business partners may collect other non-personally identifying information, such as the device’s IP address, type of operating system, type of browser, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range. This information is used to provide Luibao with more information about our users’ demographics and Internet behaviors.
We do not link the information stored in these cookies directly to any of your Personal Information you submit while on the Website, however.
In limited circumstances we also may use “Web Beacons” to collect anonymous, non-personal information about your use of the Website and the Website of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. “Web Beacons” are tiny graphic image files imbedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people are using the Website and selected sponsors’ and advertisers’ sites, or opening our emails, and for what purposes.
We may use third party website analytics services in connection with the Website. These services do not track your browsing habits across websites which do not use their services. We are using the information collected from these services to find usability problems to improve the use of the Website. The collected data will never identify you or your account. We only record anonymous user information.
We store all Traffic Data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere. We store all Personal Information until you request that we modify or delete it, in which case we may still wind up retaining some of that information for the reasons described in Section “Share of Personal Information”.
Personal Information Collection
In order for you to access certain sections of the Website or to use the Services, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes but not limited to the following categories of information: (a) Contact Data (such as your email address, phone number and Luibao password); and (b) Demographic Data (such as your gender and your date of birth). If you communicate with us by, for example, email or letter, any information provided in such communication may also be collected as Personal Information.
Use of Personal Information
We may use your personal information collected and held by us for the supply of our Services to you, communication with you about the Services and any directly related purposes. We may also use such personal information:
- To enable you to better understand and enable us to improve your use of the Website and/or your use of the Services
- To register, maintain and terminate accounts
- To supply you with services and products you requested
- To communicate with you and follow up on your enquiries
- To notify you of changes to the Services
- To conduct customer survey and/or collect customer feedback
- To develop new services and/or products
- To conduct research and perform statistical analysis
- To conduct direct marketing activities those may be related to Luibao and/or Luibao’s business partners.
Share of Personal Information
Luibao does not share, transfer, sell, rent or trade your Personal Information with any third parties.
Luibao will disclose data when required to do so by law and may also disclose such data in response to requests from law enforcement agencies or other government and regulatory authorities.
You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Website; however, you will not be able to access and use those sections of the Website and our Services that require your Personal Information.
Any information that you may reveal in a blog, a review posting or other online discussion, forum or social medias is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public platform. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
Confidentiality and Security
Lost or Stolen Information
If your Contact Data is lost, stolen, or used without permission, you must promptly notify us by email to [email protected].
Access and Update to Personal Information
As a registered user of the Website, you can modify some of the Personal Information you have included in your profile and/or your account information by login to My Account. You can also email to [email protected] to have full access to and/or modify your personal information only if your identification is verified.
Deletion of Personal Information
Upon your request, Luibao will use commercially reasonable efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by Luibao. Registered users who wish to close their account should contact [email protected].
Links to Other Websites
- Contact number: +852 5392 5963
- Email to [email protected]
- Write to Unit 2202, 22/F, Plaza I 489 Hennessy Road, Causeway Bay, Hong Kong
Last updated on 1 March 2016.
Copyright © 2016 Luibao Limited. All Rights Reserved.